Medical Office Manager Resume Sample – Best Examples!

The Medical Office Manager is appointed by the hospitals or the health care institution to monitor its administrations. They are responsible handle all the non-clinical aspects of a health unit. There are various work responsibilities which come with this job role. The hired candidate has to check the budget and manage it. He/she has to scan the stock and provide the supplies.

They have to supervise the HR departments and customer service activities. The most sought-after skills in the Medical Office Manager resume are leadership qualities and the knowledge about various field. The work duties involved in this role are handling public relations and coordinate with the staff members. The medical officer manager hast to recruit new employees and handle their payroll.

The hiring employers looks for the applicants with the skills like organizational management and communication abilities. The applicant with previous experience in health care and who is familiar with the background of the system gets high priority. To be eligible for this job, the candidate must hold a degree in the health care management. Any degree in the relevant field is valid to apply for this position.

Medical Office Manager

Medical Office Manager Resume Sample

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Rob Wilson

Medical Office Manager

743 Xyz Abc Road.
Chicago, IL – xxxxx

Email: [email protected] | Home: xxx-xxx-xxxx | Mobile: xxx-xxx-xxxx


Professional Summary

Resourceful, self-motivated, and proactive professional with 8+ years’ experience in medical office management operations within a fast-paced environment, ability to lead and motivate employees. Detail oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment.


Work Experience

1) Medical Office Manager

ABC Institute – Centerville, OH

July 2009 to Present

  • Supervised daily staff activities, establishing an effective and smooth work environment.
  • Trained and hired personnel and maintained employee files.
  • Solely responsible for payroll, bookkeeping and human resources, including preparing daily bank deposits and reports.
  • Developed Marketing Program, increased clientele by 20%.
  • Ensured Quality Assurance & Compliance; developed an in-office compliance program for the House Bill 93.
  • Efficient in Insurance Credentialing; submitted claims weekly and handled patients bills and account statements.
  • Implemented electronic medical records system (AllMeds); ensuring HIPPA Compliance.
  • Managed patient relations, maintenance of patient charts and patient templates.
  • Maintained office equipment, supplies, and office bills; ensuring expense reduction.

 

2) Medical Assistant

ABC Institute – Centerville, OH

January 2007 to July 2010

  • Prepared patients for exams took medical histories and vital signs for approximately 25 patients a day.
  • Input information and updated patient electronic medical records.
  • Answered telephones, scheduled patient appointments and assisted front office staff as needed.
  • Administered injections and medications as directed by physicians.
  • Assisted during procedures, preparing and sending out specimens for laboratory testing.

Educational Qualification

High School Diploma

ABC High School – Drexel Hill, PA

2003

 

Medical

ABC Community College – Media, PA

2006


Professional Skills

  • Maintains complete confidentiality, possess a professional demeanor, and exercise discretion at all times.
  • Ability to work independently and within a team environment.
  • Ability to perform administrative duties with speed and accuracy without immediate and constant supervision.
  • Effective problem-solving skills with attention to detail.
  • Excellent interpersonal skills and high level of professionalism.
  • Executes under tight deadlines while providing consistent and professional service.
  • Proficient in spreadsheet & database creation; skilled in Microsoft Word, Excel, Access, Outlook, and PowerPoint.

— References Available upon Request —

 

Properly writing roles, responsibilities, and skills in Medical Office Manager’s Resume is very important. It is because the employer or the recruiter will check them to judge your capabilities. Mostly, the points of the job duties performed will come under the section of work experience in the Medical Office Manager’s Resume. Whereas you can mention your skills within the skill section. The other key or highlighting points can be noted separately.

To get the job, making an accurate resume having precise points is necessary. Hence, here are few shorter examples which will give you a better idea about how to write roles, responsibilities, skills and work experience in the resume for the position of Medical Office Manager.

From our resume database, I have gathered few examples. These resumes are selected on basis of different location and experience level. These Medical Office Manager Resume samples of professionals will give you provide with a hint when you are writing your resume. You can change the points according to your location and experience level.

Check these Medical Office Manager resume samples. I hope you will find something interesting and valuable from these examples.

 

Few More Medical Office Manager Resume Sample:

Example 1:

Medical Office Manager

Location – New York, NY

Experience – 4 Years

  • Performed administrative duties filing, data entry, faxing, and copying.
  • Provided excellent customer on a daily basis.
  • Promptly responded to patient’s needs, billing and insurance concerns.
  • Contacted insurance companies to authorize services.
  • Processed financial transactions.
  • Assisted the front office as well as the back office.
  • Met, greeted, and checked in patients upon arrival.
  • Answered phones, schedule appointments.
  • Checked medical charts for accuracy and completion.
  • Verified doctor’s signatures and medical data in computers.
  • Clarified information or diagnosis by communicating with healthcare providers.
  • Protected the security of medical records to ensure that confidentiality is maintained.
  • Pulled and filed charts according to patient’s status.
  • Created and prepared charts manually and electronically.
  • Performed the task of filling and retrieving medical records.
  • Sorted and arranged incoming and outgoing medical correspondence.
  • Reviewed medical record documentation to identify all services provided by physicians.
  • Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.

 

Example 2:

Medical Office Manager

Location – Chicago, IL

Experience – 8 Years

  • Using efficient and cost-effective approaches to integrate technology into the workplace to improve work processes.
  • Handling staff grievances, evaluations and performance issues.
  • Creating procedures for dealing with patients.
  • Answering patient calls, letters and other correspondences.
  • Developing and implementing office objectives, policies and procedures.
  • Managing issues of insurance, legal support and matters of statutory compliance.
  • Billing, applying payments, collect copies.
  • Insurance verifications.
  • Check in and check out patients.
  • Medical records.
  • Create provider schedule in EMR system.
  • Chart reviews for insurance companies.
  • Train new employees to follow office protocol.
  • Managed call center department with 20 employees for 11 locations for 23 providers.

 

Example 3:

Medical Office Manager

Location – Cynwyd, PA, US

Experience – 3 Years

  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Accurately collected personal, billing and medical details for [8-15] patients per day.
  • Ensured each medical room was properly stocked with an adequate supply of medications and supplies.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Reviewed and sent medical records to other physicians upon request.
  • Aided with prescription refill requests.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Pulled charts and prepared them for nurses and doctors assessment.
  • Maintained privacy of patients’ information.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.

 

Example 4:

Medical Office Manager

Location – Lisle, IL

Experience – 6 Years

  • Recruited, hired, and trained all staff, providing direct supervision and ongoing staff development to 5 employees.
  • Assisted in physician credentialing, license renewal, and reappointments.
  • Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
  • Managed 15 accounts receivable and payable as well as collection accounts.
  • Increased annual revenue by 100% and reduced costs by 50% through meticulous business management during tenure.
  • Implemented practice’s current medical waste disposal program ensuring 100% regulatory compliance.
  • Facilitated with physician, the opening of additional office location. Assisted with onboarding physician on staff at a new facility as well as their HMO program.
  • Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction.

 

Example 5:

Medical Office Manager

Location – Plainfield, IL

Experience – 8 Years

  • Conducted appointment scheduling, handling high-volume phone system, daily direct and indirect client relations, point of contact for 23 patients per day.
  • Contact lens fitter instructed patients on contact lens wearing, ordering of contact lenses and all contact lens supplies.
  • Implemented entirely new EMR system to bring practice into compliance with current HIPPA law and regulatory compliance.
  • Directed all practice’s financial aspects, including payroll and banking transactions.
  • Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
  • Management efforts led to an increase of 700 patient charts from 20 during tenure.

 

Example 6:

Medical Office Manager

Location – Dallas, TX

Experience – 7 Years

  • Administrative Manager of medical office for more than 10 years managing the daily operations of fast paced medical allergy office and supervising staff to ensure efficient, functional running of healthcare facility and operative clinical activities.
  • Referrals completed when scheduling outside of office.
  • Provided excellent customer service in a medical institution and ensured all patients were well attended.
  • Manage office operations, work flow, office staff- including recruitment performance management and training/development of specialty practice.
  • Provided support and performed regular reviews for client intake, registration and scheduling functions.
  • Managed client reception and client services coordination.
  • Maintained and operated the electronic health records (EMR) and billing system.
  • Managed facility procedures related to Insurance, billing and solved patient quires regarding their insurance renewal and expiry.
  • Provided the required leadership, support and direction for office initiatives and special reports.
  • Monitored the equipment used in the office and facilitated repair or replacement as per requirement.
  • Office and medical supplies as needed or required for clinic use.
  • Credentialing physicians for hospitals.
  • Insurance contracts.
  • Back office assisting when needed to include vitals, injections, mixed serum, allergy testing, phlebotomy, and assisting physician.

 

Example 7:

Medical Office Manager

Location – New York, NY

Experience – 9 Years

  • Directed, trained, supervised and evaluated daily work activities of massage therapist personnel.
  • Conducted recruitment, hiring and training of medical and administrative personnel.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Compiled and maintained computerized patients’ medical records to document conditions and treatments.
  • Retrieved patients’ medical records for physicians, and other medical personnel.
  • Protected the security of medical records to ensure that confidentiality was maintained.
  • Interviewed patients to complete documents, case histories, and insurance forms.
  • Reviewed insurance policies to determine coverage.
  • Processed, prepared, and submitted claim forms to insurance carriers with MediSoft program.
  • Scheduled and confirmed patients’ diagnostic appointments and medical consultations.
  • Released information to persons and agencies according to regulations.
  • Collected and processed initial co-pays/deductibles.
  • Located and monitored overdue accounts, using computers and a variety of automated systems.
  • Conferred with customers by telephone or mail to determine reasons for overdue payments.
  • Answered patients’ questions regarding problems with their accounts.
  • Advised customers of necessary actions and strategies for debt repayment.
  • Arranged for debt repayment or establish repayment schedules, based on customers’ financial situations.

 

Example 8:

Medical Office Manager

Location – Rosedale, NY

Experience – 5 Years

  • Hire and train administrative staff.
  • Monitor and evaluate staff performance.
  • Schedule staff to meet operational requirements.
  • Oversee payroll.
  • Establish office policies and procedures.
  • Implement and monitor office policies and procedures.
  • Manage insurance contracts and ensure compliance with contracts.
  • Responsible for facility cleaning, hygiene, safety and maintenance.
  • Control removal of medical waste in compliance with contracts.
  • Ensure compliance with current healthcare regulations, medical laws and ethics.
  • Keep track of equipment and devices and manage inventory.
  • Liaise with vendors regarding equipment and supplies.
  • Ensure patient records are current and accurate.
  • Supervise patient scheduling.
  • Oversee registration of patients.
  • Supervise medical coding, medical billing and banking.
  • Provide health education material to patients.
  • Communicate with patients regarding inquiries and complaints.
  • Ensure patient satisfaction.

 

Example 9:

Medical Office Manager

Location – Norwalk, CT

Experience – 4 Years

  • Obtain information about patients’ medical history, complaints, and allergies.
  • Handle all prescription request on behalf of the physician.
  • Answer telephones and schedule patient appointments.
  • Carefully review medical records for accuracy and completion.
  • Complete registration quickly and efficiently for all patients.
  • Schedule diagnostic imaging exams for patients.
  • Efficiently perform insurance verification and pre-authorizations.
  • Retrieve data for physician (labs, radiology reports, medical records).
  • Maintain payroll information by collecting, calculating, and entering data.

 

Example 10:

Medical Office Manager

Location – Philadelphia, PA

Experience – 3 Years

  • Managed all aspects of office, including supervision of employees, ordering supplies, and maintenance.
  • Performed HR/personnel duties including interviewing and training new hires, processing payroll, and maintaining employee records.
  • Extensive experience in billing.
  • Verified insurance, obtained authorizations, and managed referrals.
  • Coordinated accurate appointment scheduling, including scheduling of critical procedures.
  • Maintained good communication between patients and staff while strictly protecting patient confidentiality.
  • Completed transition of all hard copy patient records/charts to digitized, paperless office.

 

Example 11:

Medical Office Manager

Location – Purchase, NY

Experience – 4 Years

  • Oversees day-to-day operational functions for the medical practice.
  • Ensure that office policies, procedures, and plans are executed in a smooth and expeditious manner.
  • Performs financial oversight of office and insurance administration.
  • Compile and maintain computerized patients’ medical records to document conditions and treatments.
  • Schedule and confirm patients’ diagnostic appointments and medical consultations.
  • Prepare patients’ pre-certifications and medical clearances.
  • Maximize electronic claim submissions to insurance companies and prepare secondary insurance submissions.
  • Oversee processing of accounts receivables for both insurance and patients.
  • Ensure that unpaid claims are corrected and resubmitted.
  • Oversee the posting of charges, payments, and adjustments of patient/insurance collections.
  • Monitor the billing and collection process in order to facilitate a healthy turnover of accounts receivable.
  • Ensure accurate processing of daily deposits, including the change envelope, credit card transaction receipts, and petty cash reconciliation.
  • Provide direct or indirect approval of all practice expenditures.

 

Example 12:

Medical Office Manager

Location – New York, NY

Experience – 3 Years

  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains office job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results.
  • Maintains professional and technical knowledge by attending education workshops.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances, initiating corrective actions.
  • Contributes to team effort by accomplishing related results needed.

 

Example 13:

Medical Office Manager

Location – New York, NY

Experience – 3 Years

  • Conflict Resolution.
  • Managing the inventory of office supplies and ensuring that costs are appropriately managed.
  • Maintaining and operating billing system.
  • Preparing periodic reports for management.
  • Training the newcomers regarding office procedures and policies.
  • Maintaining employee work schedule.
  • Increasing weekly average patient visit volume through improved scheduling and rapid insurance approval turnaround.
  • Managing a high-volume caseload and organizing daily schedules of physicians, physical therapists and patients.
  • Communicating regularly with the director.

 

Example 14:

Medical Office Manager

Location – Rye Brook, NY

Experience – 8 Years

  • Managed all Front Office personnel on business operations and medical billing procedures.
  • Verified patient’s eligibility and benefits with Insurance Companies.
  • Monitored the credentialing process of physicians and network participation.
  • Updated patient’s demographic information and conducted insurance eligibility verification before patients’ arrival to reduce their wait time and increase customer’ satisfaction.
  • Scheduled and greeted patients; answered telephones, performed data entry, billing, and coding.
  • Maintained health insurance referrals and documented patient data in system.
  • Liaison between Physician, patients, billing office and collection agency.
  • Demonstrated superior patient interaction and consideration while maintaining strict patient confidentiality in accordance with HIPAA.
  • Purchased and tended to office supply inventory.

 

Example 15:

Medical Office Manager

Location – Chicago, IL

Experience – 8 Years

  • Responsible for managing audiologist schedules.
  • Handle day to day office activities.
  • Manage inventory and supplies.
  • Manage employees and interns.
  • Manage the bank deposits.
  • Manage Vendor accounts.
  • Update and maintain Office Operation and Procedure book.
  • Check patients in and out.
  • File insurance claims.
  • Verify insurance benefits and get prior authorizations.
  • Medical Coding.
  • Schedule appointments.
  • Carry out accounts receivable and accounts Payable.
  • Reconcile bank/credit card accounts.
  • Oversee P&L reports.
  • Manage patient accounts and statements.
  • Prepares meeting minutes.
  • Manage employees PTO and pay roll.

 

Core Competencies:

  • Operations Management.
  • Budgeting and Forecasting.
  • Team Management.
  • Team Supervision.
  • Technical understanding.
  • Technical Documentation.
  • Process Improvement.
  • Project management.
  • Data Assessment & Monitoring.
  • Customer relationship management.
  • Performance evaluation.
  • Loss-Mitigation Strategies.
  • Complaint Resolution.
  • Presentations & Proposals.
  • Records Management.

 

These are some sample Resumes/CV of Medical Office Manager. With the help of these examples, you can create a well-crafted resume yourself. You can select any of the lines/sentences from these all examples. Combine them, edit them and use them to make an effective resume. These resume samples can help you decide what experience and accomplishments to include your resume. It also guides for the proper highlighting points.

There are more than 8750 active jobs online for the position of Medical Office Manager in the USA. Find the job suitable to you and start applying with your fresh and updated Medical Office Manager resume and improve your chances of getting the job.

 

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