Director Of Operations Resume Sample

The Director of Operation is one of the company’s senior executives who are in charge for company’s operations. They are responsible to oversee the production of goods or service delivery in the firm. They have to ensure the workflow of the enterprise. Their goal has to be the customer satisfaction. He/she has to track and monitor the staff performance like typical Director of the company.

The duties included in the resume of the Director of Operations are handling inventories and planning the budgeting. The work role involved with the position are implementing new technologies and take the quality assurance. They have to also work and plan the project supervising financial situation. The essential skill required for this job is analytical thinking and leadership qualities.

The other qualifications are financial expertise, flexibility in long working hours and time management. Employers usually select the applicant with a Master’s Degree in business administration. Those seeking to apply for this position should be confident and must possess fluent communication.

Director Of Operations

Director of Operations Resume Sample

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Rob Wilson

Director of Operations

743 Xyz Abc Road.
Chicago, IL – xxxxx

Email: [email protected] | Home: xxx-xxx-xxxx | Mobile: xxx-xxx-xxxx


Professional Summary

Familiarity operating with an extensive scope of responsibility, limited ramp-up time, and resource constraints in rapidly evolving environments while unfailingly delivering superior outcomes. A high-performing operations management executive with expertise in building/optimizing organizational processes, measurement systems, and infrastructure to maximize results in service and technology-based businesses.


Work Experience

1) Director of Operations

ABC Solutions – Dallas, TX

November 2015 to December 2016

  • Tasked with developing a multi-department strategic operations framework to achieve sales and profitability targets on a truncated timeline as well as directing its implementation.
  • Mobilized the firm’s resources to actualize three phase realignments resulting in a 15% revenue increase within 6 months of implementation and strategically placed the firm in an optimal position for its eventual sale.
  • Negotiated the company’s sale to the 5th largest security company in the U.S. at 100% of market value within a 90-day transaction window.

 

2) Director of Operations

XYZ Company – Dallas, TX

May 2008 to September 2014

  • Recruited by the firm’s founder to re-imagine existing business model and implement specific processes based on expected market disruption.
  • These changes, once cascaded across the brokerage’s business segments, allowed the firm to succeed in a real estate market with historically low velocity, occupancy, and values.
  • Crafted industry first tools and systems that had special resonance with up-market clients; increasing average price per foot rents by 35% and resulted in a firm-wide per foot transaction mean 300% greater than the regional average.
  • Authored, benchmarked, and refined training regimen to ensure companywide compliance and correct use of systems and products.
  • Presided over lease, sale, and repositioning transactions representing in excess of $118,000,000 in value.

Educational Qualification

Bachelor of Science in Economics

XYZ University – Dallas, TX

2008


Skills and Strengths

  • Operational Process Analysis.
  • Budgetary Literacy.
  • Organizational Design and Development.
  • Project Planning/Execution.
  • Multi-Site Operations.
  • Process Redesign.

— References Available upon Request —

 

Properly writing roles, responsibilities, and skills in Director of Operations’ Resume is very important. It is because the employer or the recruiter will check them to judge your capabilities. Mostly, the points of the job duties performed will come under the section of work experience in the Director of Operations’ Resume. Whereas you can mention your skills within the skill section. The other key or highlighting points can be noted separately.

To get the job, making an accurate resume having precise points is necessary. Hence, here are few shorter examples which will give you a better idea of how to write roles, responsibilities, skills and work experience in the resume for the position of Director of Operations.

From our resume database, I have gathered few examples. These resumes are selected on basis of different location and experience level. These Director of Operations Resume samples of professionals will give you provide with a hint when you are writing your resume. You can change the points according to your location and experience level.

Check these Director of Operations resume samples. I hope you will find something interesting and valuable from these examples.

 

Few More Director of Operations Resume Sample:

Example 1:

Director of Operations

Location – Ann Arbor, MI

Experience – 6 Years

 

Duties:

  • Collaborated extensively with CFO to analyze system and determine points of failure, implementing targeted improvements to ensure functionality.
  • Developed standardized templates and other documentation to ensure billing accuracy.
  • Optimized the estimation, calculation and bill approval for 3PAS processes that account for more than $10MM yearly.
  • Successfully identified $2MM in unbilled revenue within three months.
  • Served as primary liaison between client management teams and external legal counsel.
  • Coordinated the review, negotiation, and approval of all verbiage within contract agreements.
  • Managed all non-standard documentation, overseeing inclusion of SOW language, addendums, and other specialized programs.
  • Championed project to resolve third-party ad-serving billing processes.
  • Recognized by executive leadership for efficacy and accuracy, standardizing the new system for use throughout parent company.

Skill:

  • Client Services.
  • Sale Experience.
  • Training & Mentoring.
  • Compliance Procedures.

 

Example 2:

Director of Operations

Location – New York, NY

Experience – 8 Years

 

Duties:

  • I am ultimately responsible for all food, beverage, catering and hotel operations of five contracted properties across central New York.
  • Our properties consist of full service, boutique hotels, restaurants with on and off-site catering.
  • Manage an annual combined sale of over ten million dollars.
  • Assess operations and develop transition plans for property acquisitions.
  • Served as the lead on ten property transitions over the past five years.
  • Responsible for hiring, training, coaching, and development of all managers and chefs across the company.
  • Responsible for continually raising the standards of services, products, and people while protecting the integrity of our company and the expectations of our customers and clients.
  • Use my years of experience at these properties and sales data to understand business trends, develop strategies and action plans to better execute during our peak times as well as controlling costs and driving sales during our non-peak times.
  • Coordinating events for up to twenty-five-hundred people.
  • Develop and maintain positive relationships with vendors and schedule product cuttings/tasting.

Skills:

  • Strong knowledge of wines, spirits, and craft beer.
  • Can handle large workloads and manage deadlines.
  • Very well thought out and organized, can pass along information in a way that is precise and easy to understand.
  • Analytically driven to find ways to improve and succeed.
  • Proficient in all Microsoft suite applications (word, excel, power point, publisher)

 

Example 3:

Director of Operations

Location – Los Angeles, CA

Experience – 9 Years

 

Roles & Responsibilities:

  • Oversee daily operations of prominent digital media publishing company, successfully analyzing, and streamlining key workflows to improve business performance and production efficiency.
  • Assumed COO responsibilities after internal restructure, administering $1.2M monthly operating budget, tracking P&L and AP/AR, and collaborating with CEO to enhance operational performance.
  • Negotiate favorable rates with vendors, successfully cutting operational costs by 6+% within first two months and saving $10K per month.
  • Design and implement business strategies, workflow plans, and operational procedures, furthering all business development initiatives by leveraging strong communication skills and providing ongoing guidance to key managerial leads.
  • Research extensively to identify technological and financial opportunities, develop strategic action plans, and creatively problem-solve operational hurdles.
  • Collaborate cross-functionally with Head of Production and Creative leads to produce branded and OTT video content, defining production budgets, negotiating talent contracts, and managing administrative staff to facilitate a seamless, efficient production process.

Skills:

  • Microsoft Office 2016 – Expert.
  • Microsoft Project – Intermediate.
  • Microsoft Visio – Intermediate.
  • Sage 300 ERP – Expert.
  • Crystal Reports – Basic.

 

Example 4:

Director of Operations

Location – Largo, FL

Experience – 12 Years

 

Duties:

  • Direct and coordinate sourcing, procurement, production, processing, quality control, distribution, new product development, safety, and IT for Grinder Wear Parts and its 3 sister companies.
  • Business Leadership: Member of Executive Management Team, and Strategic Planning Team.
  • Leadership: Supervise a team of 6 area managers and 30 associates.
  • Program Development: Launched partnership programs with SSAB and several other vendors to expand into multiple new industries. Created a new company from ground up with a projected $30 million in additional 1st-year revenue to facilitate this expansion.
  • Retention: Developed an employee recognition and safety awareness program, resulting in a 95% reduction in turnover.
  • Project Management: Developed and managed corporate initiatives such as a Lean Manufacturing and Six Sigma program, safety leadership accountability, diversification of product line, the creation of strategic partnerships, refining supply chain processes, and automation.
  • Specializations: Process improvement, waste reduction, supply chain improvement, 5S (6S), TPM.
  • Achievement: Reduced average contract expenses by 25-65% through aggressive negotiations with vendors partners. Championed Lean and Six Sigma Initiative. Reduced non-recoverable manufacturing returns from 3.6% annually to less than .04% annually. Reduced Inventory by 40% by optimizing the supply chain. Reduced reportable incidents to 2 in 2016, by instituting a safety awareness program.
  • Cross-agency Communication: Serve as liaison to outside vendor partners involved in developing and coordinating JIT or consignment inventory processes, designed to reduce on-hand inventory without affecting lead time. Developed and managed SSAB partnership.
  • Outreach: Met with new and prospective clients in conjunction with the Sales Manager, to answer technical questions and come up with the best solution for their business. Met with other business leaders and manufacturing groups to discuss opportunities and challenges within the community.

Skills:

  • Business Development & Sales experience in IT, Retail, Banking & Lotteries.
  • Operations Know How.
  • Regional Budget, PnL, EBITDA and General Management Responsibility.
  • Cloud application and infrastructure-related technology knowledge.
  • Product lifecycle and roadmap management.

 

Example 5:

Director of Operations

Location – Atlanta, GA

Experience – 9 Years

 

Responsibilities:

  • Reporting to Company’s Chief Commercial Officer (CCO).
  • Manage sales leads, establish win plans, and lead or co-lead Business Development efforts to capture new contracts and opportunities.
  • Develop and monitor metrics for maximizing operational performance, utilizing KPIs based on internal data, financial analysis, and growth forecasts.
  • Establish quarterly pipeline metrics and annual budget targets for all products and sales channels.
  • Structured and negotiated Business agreements and contract extensions worth over $120 million with several clients in North America.

Skills:

  • Experience with Payments & Transactions based Business models.
  • “Face the Customer” attitude and approach.
  • Strategic thinking beyond existing borders and boundaries.
  • Strong Account Management & Contract negotiation skills.
  • Ideal for creating new Business Opportunities and strategic alliances.
  • Ability to engage C-level executives and deliver targeted commercial results.
  • Exceptional decision-making, balancing what is right with what is realistic.
  • Valuable Knowledge in Lottery start-ups and Sport Betting operations.

 

Example 6:

Director of Operations

Location – Saint Petersburg, FL

Experience – 10 Years

 

Responsibilities:

  • Responsible for the success of the Call Center in ensuring successful operation and implementation of all products and services in the Charter Technical Internet and Voice Team.
  • Responsible for implementing effective operational controls for the organization and provide supervision for staff in the Operations.
  • Working with all other departments to develop the strategic goals for the Customer Care Operations.
  • Directs management, oversight, planning, and development of Billing Platform capabilities, consistent with Charter business plans and strategic initiatives.
  • Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility, a span of control, and performance took the call center from 135 agents to 326.
  • Lead the day-to-day management of the Operations department.
  • Manages negotiations with current and potential vendors, as appropriate.
  • Leverage and partner with Billing Platform vendor to ensure we have the solutions to meet the business requirements.
  • Implement programs and processes to ensure and maintain data integrity of the billing systems.
  • Direct the implementation of new programs, upgrades, and conversions.
  • Provides strategic guidance to leaders regarding the effective use of the Billing Platform.
  • Develop and implement standardized processes within the billing systems.
  • Interpret audit results to confirm accuracy to ensure we are meeting our truck roll goals of 80%.
  • Lead a team of 120 work at home agents and 200 internal agents as one team.

Skills:

  • Extremely strong verbal/ written communications skills, strong computer skills (MS Word, PowerPoint, Excel, Project, etc.) with presentation and customer facing experience.
  • Ability to focus on the overall strategy of the company.
  • Strong team and relationship building skills.
  • Ability to effectively manage large and complex projects.

 

Example 7:

Director of Operations & Training

Location – Ann Arbor, MI

Experience – 7 Years

 

Responsibilities:

  • Coached, trained, and mentored direct reports and oversaw daily operations for over 20 indirect reports.
  • Defined performance metrics and goals for personnel across marketing, finance, administrative and other diverse departments.
  • Directed the development and implementation of all training materials, recruiting tactics and hiring orientation programs.
  • Defined all interviewing protocols, emphasizing dynamic and holistic approaches to recruitment.
  • Ensured all new team members collaborated effectively and proactively improved individual performance.
  • Corresponded with all departmental levels to assess training requirements, developing personalized programs to ensure proper development and optimization of the workforce.
  • Coordinated focus groups, testing and other tactics to maintain relevancy and effectiveness.
  • Integrated all previous KPIs, deliverables, and metrics into the new framework.
  • Oversaw the comprehensive rollout and launch to UK, Canadian, and other foreign offices.
  • This was recognized by the senior leadership of parent company and standardized globally.

Skills:

  • Contract Language.
  • Strategy skills.
  • Project Management.
  • Documentation Management.

 

Example 8:

Director of Operations

Location – Atlanta, GA

Experience – 15 Years

 

Summary:

  • Proven success guiding cross‐functional teams in operational protocol and best practices. Strong background defining new process and procedures; present status updates and Key Performance Indicators (KPI) to Senior Leadership. Expert operations and logistical experience. Forge solid relationships and build consensus across organizational levels.

Roles and Duties:

  • Provide executive-level leadership and facilitate working partnerships between multiple Home Office departments, the corporate offices, and all Franchisees. Drive projects from planning stage through execution, and finally close.
  • Promoted multiple times based on performance and delivered results.
  • Worked with Charge-off customers to generate over $50 million worth of payments and inventory recoveries.
  • Led and coordinated activities for 2000+ retail locations. Bridged the gap between operations and the rest of the organization – including providing translation to the technology organization.
  • Define corporate roadmaps and drive revenue increase across Aaron’s US-based business.
  • Responsible for improved profits and customer success and earned multiple awards for successfully delivering on goals.
  • Direct various teams on daily operations, including creation of blueprints of complex reports and analysis of key KPI and analytical outcomes.
  • Present results to C-level executives and Vice Presidents.
  • Increased regional annual revenues while maintaining operating income; support sales staff in their efforts to create higher levels of brand awareness and increased sales. Developed a thriving territory and forged relationships with vendors and staff built on trust and respect.
  • Awarded the Outstanding Achievement Award in 2015, in most part for completing the design and deployment for the new POS for all stores.
  • Achieved monthly and annual net written sales plan and profit margin goals. Demonstrate a high level of integrity and lead by example to uphold all company policies, standards, and procedures.

Skills:

  • Strategic Business Planning.
  • Budget Development.
  • Financial Management.
  • Process Improvement.
  • Team Management.
  • Mergers & Acquisitions.

 

Example 9:

Director of Operations

Location – Chesapeake, VA

Experience – 10 Years

 

Duties:

  • Ensure the efficient, effective utilization of existing staffing resources. Implementing of workflow to Educate, orientate and train all administrative staff (Payroll, Human Resources, Scheduler, Quality Control, Biller, and Intake).
  • Evaluate and monitor the quality of services delivered and ensure compliance with all applicable regulatory Federal and State requirements.
  • Supervise and evaluate job performance of each Home Care Patient Care Coordinator and Home Care Operations Support to ensure compliance, performance expectations, and standards of practice. Assist the Home Care Patient Care Coordinator with performance management of staff, as indicated.
  • Participate in orientation, competency evaluation, and education/training activities that are appropriate to identified learning needs of all Home Care staff.
  • Monitor the RN visits and clinical processes, charting/documentation, case Audits and financial data to ensure that all services are provided efficiently and effectively.
  • Facilitate the delivery of Home Care services by acting as a resource for staff, physicians, referral sources, patients, and other internal and external customers.
  • Provide direct patient care to include case management, care planning, and coordination of services, as necessary.
  • Oversee human resources functions in accordance with agency policy and procedure to ensure compliance with applicable regulatory, OSHA, HIPPA, and Medicaid guidelines, and accepted principles of infection control.

Skills:

  • Strong interpersonal skills.
  • Organizational skills.
  • Healthcare communicator skills.
  • leadership, analytical, counseling, motivational, and team player skills.

 

Example 10:

Director of Operations

Location – Hebron, KY

Experience – 12 Years

 

Duties:

  • Accountable for planning, controlling, and directing all foreign and domestic purchasing.
  • Responsible for decreasing inventory levels in all divisions within the organization to acceptable levels achieving targets through innovative sales promotions, buybacks, and, decreasing per-unit costs through new inventory procedures.
  • Developed new forecasting module that increased inventory turn ratios for foreign bought product by 2 full turns within first year.
  • Instrumental in developing and implementing new Fulfillment / 3PL business model for added revenue stream.
  • Budgetary planning and forecasting – Responsible for annual budgeted inventory of $6 million.
  • Implemented new WMS system that immediately increased company visibility and accuracy of production and arrival schedules down to SKU level.

Skills:

  • Extremely strong verbal/ written communications skills, strong computer skills (MS Word, PowerPoint, Excel, Project, etc.) with presentation and customer facing experience.
  • Ability to focus on overall strategy of the company.
  • Strong team and relationship building skills.
  • Ability to effectively manage large and complex projects.

 

Example 11:

Director of Operations

Location – Pittsburgh, PA

Experience – 11 Years

 

Roles and Responsibilities:

  • Directed District Managers (DMs) overseeing 37 Dunkin’ Donut’s restaurants with total gross revenues exceeding $40M.
  • Opened 13 restaurants and acquired 3 existing within the 3-year time frame.
  • Developed manager training program for all incoming managers.
  • Initiated development program to keep all employees engaged and goal-oriented.
  • Created yearly budgets with aggressive targets for top lines sales and bottom line profits.
  • Achieved highest company sales growth and EBITDA in company history in 2013 and 2014, driving store openings and increasing locations by 68%.
  • Created restaurant visit forms for DMs, the Loss Prevention Manager and the Network Trainer, ensuring restaurant teams received structured feedback on performance which included methods for improving metrics and celebrating successes.
  • Planned and executed Development Meetings which included philanthropic activity to give back to surrounding communities, partnering with DMs and GMs monthly, increasing morale and employee satisfaction.
  • Played instrumental role in new store development, finding site options and approving blueprints, communicating location’s needs and wants to Dunkin’ Brands for support and approval.
  • Held workshops on restaurant best practices to increase business knowledge of leaders and managers, facilitating classes in Situational Leadership, Kolb Learning Style Inventory, Continuous Improvement, Performance Management, Food Cost Excellence, Effective Scheduling, Interviewing and Hiring Procedures.
  • Effectively started many company initiatives in all departments from HR, LP, Marketing, Facilities and Training, positioning the company for future growth and success.

Skills:

  • Client account management.
  • Employee scheduling
  • Salary structure/compensation analysis.
  • Policy/program development
  • Inventory control.
  • Background in Healthcare Management.
  • Structuring Policy and procedures.

 

Example 12:

Director of Operations

Location – Burbank, CA

Experience – 7 Years

 

Duties Performed:

  • Directed the design, production, and delivery of live on-air and OTT graphics for full-service graphics and control solutions company, servicing domestic and international clients including CBS, NBC, Women’s Tennis Association, NFL Network, Sky Germany, and Facebook.
  • As the sole Operations Manager in 50+ person company supervised all Administrative and Production Operations staff, directed up to 20 independent Contractors per project, and administered complex budgets up to $4M.
  • Established company’s first office in the United Kingdom, hiring all staff and implementing operational workflows for office that grew to deliver 50% of company’s annual revenue.
  • Partnered with Technical and Engineering leads to cultivate a comprehensive understanding of complex production technology and to streamline production operations.
  • Interfaced with clients and internal teams to determine creative needs, define production strategy, and build cost-effective production budgets.
  • Functioned as Human Resources Manager for all company offices, conducting performance reviews, sharing policy updates, and compiling extensive documentation for company archives.
  • Optimized scheduling, billing, and project management activities across multiple departments, successfully improving operational performance to facilitate $250K+ increase in annual sales.
  • Maintained flawless performance rating throughout tenure, consistently delivering innovative, air-ready graphic content for up to 1,600 live events per year.
  • Utilized Confluence to eliminate less efficient and more costly tracking tools, significantly improving project management activities and interdepartmental communication.

Skills:

  • AutoCAD Mechanical – Intermediate.
  • MasterCAM – Intermediate.
  • Hypertherm Pronest – Intermediate.
  • SQL – Basic.
  • Python – Basic.

 

Example 13:

Director of operations

Location – Lafayette, LA

Experience – 9 Years

 

Summary:

  • 15+ years of experience in running all aspects of the day to day operations of an interstate small business. Experience in effectively managing up to 28 employees through 3 different work shifts while coordinating logistics of products. Experience dealing with customers, vendors, employees, and management.

Responsibilities:

  • Designed, implemented, and responsible for continual improvements to an ISO compliant Quality, Health, Safety, and
  • Environmental system, along with maintaining all records.
  • Accounts Receivable, Accounts Payable, Human Resources, and Payroll systems.
  • Customer sales, Vendor purchasing.
  • Quality and satisfaction follow-ups, along with any recommended improvements.
  • Preparation of fiscal books for a 3rd party CPA to review.
  • Business licenses and certifications.
  • Design and implementation of company policies and procedures.
  • Employee training, oversight, and delegation of duties.
  • Maintenance and repairs to equipment.
  • Quality, HS&E compliance.
  • Audits conducted by customers and insurance company representatives.
  • Conducting internal audits of the paperwork system and audit the working environment.
  • Streamline and make necessary adjustments to the operations of the office and production environments.

Skills & Abilities:

  • Negotiations with customers and vendors.
  • Computer proficient, Microsoft Office, Sage accounting.
  • Ability to quickly learn new skills and adapt to new business situations.
  • General repairs from electrical to mechanical using diagnostic tools and general welding skills.
  • Forklift certification.
  • Class B CDL with Airbrake endorsement.
  • Clean background and DMV check.

 

Example 14:

Director of Operations

Location – Everett, MA

Experience – 13 Years

 

Summary:

  • Results-driven Services & Operations Manager with 10+ years’ experience planning, managing projects, improving the efficiency of operations, team building and detailing project information to determine effective protocols for operations. Recognized talent for identifying strengths and weaknesses and successfully implementing company policies, standards, changes in procedure and all systems to optimize productivity and improve the bottom line. Demonstrated ability to motivate teams for maximum productivity and control costs through the effective use of manpower and resources.

Duties Performed:

  • Managed all aspects of daily operations overseeing staff of more than 25 employees.
  • Designed and oversaw facility layout for a new location to accommodate increased volume and product offerings.
  • Facilitated the hugely successful roll-out of expanded product lines.
  • Restructured operational jobs and assignments that significantly improved cost control and increased profits annually for more than 10 years.
  • Responsible for all accounts receivable/payable, weekly payroll and bookkeeping.
  • Managed inventory – ordering, purchasing and QA of all product and facility supplies.
  • Cultivated long-standing relationships with industry vendors and equipment purveyors.
  • Implemented/updated security measures and equipment.
  • Worked with INS and DHS to sponsor more than 5 employees seeking U.S. naturalization.
  • Worked to ensure the seamless transfer of ownership guaranteeing employment for more than 25 staff and the continuity of MRB’s brand for new proprietors in 2013.

Skills:

  • Able to instill vision to achieve company goals and surpass performance expectations while maintaining quality, safety and customer service integrity.
  • Successful in creating and implementing new product launches and services, setting budgets and developing improved processes to meet short and long-term goals.
  • Experience in operations restructuring to facilitate business growth, reduce costs and improve service.
  • Analyze and manage payroll costs and productivity reports, review OSHA logs for compliance and implement best practice improvements.
  • Seasoned Team Manager responsible for interviewing potential employees, staff scheduling, evaluating performance and making recommendations for advancement.
  • Demonstrated record establishing team-spirited environments through a positive proactive leadership style.

 

Example 15:

Director of Operations

Location – Hebron, KY

Experience – 11 Years

 

Summary:

  • Background in office administration with extensive management experience and exceptional people skills working in small and large companies. Versed in human resources and accounting procedures. Desires a position as a client facing representative.

Duties:

  • Accountable for planning, controlling, and directing all foreign and domestic purchasing.
  • Inventory management activities for national, multi-warehouse wholesale distributor and manufacturer of musical instruments and accessories (annual sales of $49 million).
  • Inventory control and analysis of over 12,000 SKUs.
  • Budgetary planning and forecasting – Responsible for annual budgeted inventory of $8 million.
  • Maintained high inventory turn ratios consistently providing for a 94-96% fill rate.
  • Cultivated and preserved strong vendor relationships by negotiating effective line buying programs and providing for innovative and mutually beneficial product development and marketing.
  • Responsible for the direction and management of all purchasing and accounts payable personnel and functions, as well as, supervision of warehouse shipping and receiving departments.
  • Monitored all restocking policies to ensure targeted gross profit margins/restocking costs, and negotiated freight terms and allowances.

Skills:

  • Management & Leadership Skills.
  • Case Management.
  • Critical Thinking & Problem Solver.
  • Strong Customer Relations.
  • Excellent Customer Service.
  • Dual Diagnostic Rehabilitation Orient.

 

Example 16:

Director of Operations

Location – Seattle, WA

Experience – 8 Years

 

Duties:

  • Provide strategic management on Seattle office’s business operations in conjunction with managing principal.
  • Oversee overall recruitment initiatives such as handling new applicants, facilitating interviews, preparing offer packages, presenting and negotiating all offers, and onboarding new staff.
  • Maintain active collaboration with studio directors regarding project financial performance in strict compliance with company operations policies and procedures while building and managing client relationships.
  • Drive efforts in enabling profit and loss (P&L) meet financial objectives as well as in developing the annual budget, strategic plans, and revenue targets.
  • Coordinate with the chief operating officer (COO) and the Executive Team in conducting the monthly business review.
  • Efficiently execute staff utilization and work backlog assessment, labor resource management, staff requirements and performance metrics analysis, staff promotions, and salary reviews.

Skills:

  • Budget development.
  • Cross-functional team management.
  • Change management.
  • Consistently meet goals.
  • Staff training/development.

 

Example 17:

Director of Operations

Location – Wall, NJ

Experience – 8 Years

 

Responsibilities:

  • Responsible for all daily operational activities for multi-brand distributor/manufacturer.
  • Developed and implemented Business, Sales/Marketing plans for established iconic and new brands, increasing sales within 6 months by 70%.
  • Managed and supervised company operations on a daily basis including sales, product development, purchasing, manufacturing, resourcing, and distribution.
  • Directed all Accounting functions and established SOP’s for all key departments within the company, focusing on increased efficiencies and cost cutting, essential for company’s accelerated productivity and growth.
  • Created and implemented marketing plans for several new to market musical instrument and accessory brands.

Skills:

  • Demonstrated ability and experience utilizing judgment, problem-solving, decision making and negotiation skills.
  • Ability to direct, manage and motivate a team of leaders and staff.
  • Demonstrated ability to convert strategic goals into workable and sustainable programs.

 

Example 18:

Director of Operations

Location – Sacramento, CA

Experience – 8 Years

 

Roles and Responsibilities:

  • Leadership of day-to-day total hotel operations in 450+ room upper-upscale and luxury hotels.
  • Representation of General Manager during absence.
  • Oversight of hotel operational departments (Front Office, Housekeeping, Food & Beverage, Culinary, Hotel-Security).
  • Direction of leadership team of 15.
  • Responsible for a staff of 170 and an expense budget of $12M.
  • Responsible for meeting quality-standards, enhancing guest experience, revenue-growth, and cost-savings programs.
  • Leadership and execution of total hotel initiatives including current Starwood-Marriott merger transition and hotel-level integration.
  • Analysis of financial reports to determine operational efficiency and justification to ownership.
  • Routine involvement in personnel processes (hiring, termination, management evaluation, coaching, and review).
  • Certified Black Belt – eight-years of Six Sigma hotel operations experience; project work encompasses Revenue Management, Banquets, Human Resources, Waste Management, Sustainability, Laundry, Housekeeping, Engineering, Energy, Health & Safety, Finance, Guest Services and -Experience.
  • Facilitation of live-training and educational classes.
  • New built hotel-opening experience – focus on avoidance of inefficient processes among newly formed teams.

Skills:

  • Coaching & Mentoring.
  • Organizational Development.
  • Supply Chain Management.
  • Multi-Site Plant Management.
  • International & Domestic Outsourcing Quality Systems.
  • Cross-Functional Teams.
  • Product Development.

 

Example 19:

Director of Operations

Location – Boynton Beach, FL

Experience – 9 Years

 

Responsibilities:

  • Responsible to ensure that daily operations and related staff were disciplined, effective and efficient.
  • Developed and implemented procedures that optimize efficiencies and continuously improve operations to ensure world-class service.
  • Plan, staff and supervise all work unit activities through subordinates to ensure a cohesive operational unit.
  • Developed process, standards of support and operational flows that held all team members accountable.
  • 3 years of experience in a start-up environment.
  • 3 years of experience in Operations/planning/merchandising in a leadership role.
  • Reviewed and participated in companywide initiatives that required operational input and follow through.
  • played a key role in senior management discussions and decisions.
  • monitored designated areas on the sales floor.
  • Displayed creative design ability, and flair for color, lighting, materials, and objects.
  • Designed and created professional scale space plans.
  • Delivered outstanding retail experience to customers.
  • Designed beautiful rooms.
  • Purveyor and coordinator to Stagers.

Skills and Qualifications:

  • Support planners in the development of solid creative briefs.
  • Lead the conceptualization and production of creative content.
  • Lead client presentations and pitches of creative concepts, ideas, and executions.
  • Identify resources required and brief team on project deliverables.
  • Partner with traffic manager to manage team schedules, helping reprioritize efforts as project needs shift.
  • Manage quality control for all creative deliverables.
  • Work across multiple agency departments to understand and facilitate creative production needs.
  • Ensure that all creative deliverables consistently meet deadlines and expectations.
  • Identify departmental gaps and talent needed; manage recruitment and hiring efforts for the department.
  • Develop processes to manage the cost and effectiveness of creative projects.

 

Example 20:

Director of Operations

Location – Concord, NH

Experience – 7 Years

 

Summary:

  • Utilize strong successful managerial experience in operations. Establish quality, safety and financial operational standards to produce a positive impact on overall performance of the organization. Passionately striving towards constant improvement – Excellent leadership, organization, and people management abilities.

Duties and Achievements:

  • Overall Track Record at Secure Care Products
  • A 20% – 50% increase in gross margin profit across multiple products.
  • Decreased W.I.P. by 50% for 2018.
  • Responsible for, and directed, the purchase and installation of 2 SMT reflow ovens, 1 A.O.I. machine and 1 Screen Printer.
  • A 15% – 40% decrease in cycle time, across multiple products.
  • Revamped ERP system to be in line with a build to order manufacturer.
  • Worked closely with the Director of sales to implement and maintain lead times for production.
  • Established working backlog based off of newly defined lead times.
  • Lead initiative, in tandem with my manufacturing engineer, to drive pick and place placement issues from an 80% failure rate to a positive 98% placement success rate.
  • Coordinated with human resources team informing and training a cross-functional department.

Skills:

  • Ability to manage multiple tasks and prioritize work according to requirement.
  • Proven track record of organization and time management skills.
  • Team-Player with creative Team Leadership.
  • Flexible, reliable and dependable hard-worker.
  • Motivated self-starter with a strong desire to learn.
  • Professional appearance, attitude and demeanor.
  • Excellent customer-relations background.
  • Basic knowledge of PC and computer software.

 

These are some sample Resumes/CV of Director of Operations. With the help of these examples, you can create a well-crafted resume yourself. You can select any of the lines/sentences from these all examples. Combine them, edit them and use them to make an effective resume. These resume samples can help you decide what experience and accomplishments to include your resume. It also guides for the proper highlighting points.

There are more than 45,000 active jobs online for the position of Director of Operations in the USA. Find the job suitable to you and start applying with your fresh and updated Director of Operations resume and improve your chances of getting the job.

 

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